Executive Suite Queen bed Terrace
- 1 King-size bed
- Coffee machine
- Heating
- Air conditioning
Hotel · Krakow · Lesser Poland
Mercure Krakow Stare Miasto
A 4-star stay in the heart of Krakow, a short walk from the Cracow Historical Palace Museum and close to public transport.
- 500 metres from the Cracow Historical Palace Museum
- 24-hour reception and express check-in/out
- On-site restaurant, bar, and fitness centre
9.2
Perfect
3578 reviews
Booking.com 9.2 · 3578 reviews
About
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto sits on Pawia 18 B, about 500 metres from the 17th-century renaissance Cracow Historical Palace Museum. The hotel overlooks a courtyard and offers free Wi-Fi throughout the property.
Guests rate it 9.2 out of 10 from over 3,500 reviews, with particular praise for the location and dining. Room prices start from £82 per night.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Prime location near the old town — Just 500 metres from the Cracow Historical Palace Museum and close to a bus stop, making it easy to explore Krakow.
- Highly rated dining — The on-site restaurant earns consistent praise for both lunch and dinner, with guests calling the breakfast excellent.
- Friendly and helpful staff — Several reviews highlight specific staff members and the team's willingness to assist, from recommendations to recovering a lost item.
- Practical amenities — Free Wi-Fi, 24-hour reception, express check-in/out, and on-site parking cover the basics well.
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Worth weighing
3 to weigh- Room quality can vary — While many guests love the beds, one review rated their room experience lower, suggesting some inconsistencies.
- Price and service rated lower — The 'Price and service' category scores 7 out of 10, below the property's overall rating, indicating some guests feel value could be better.
- No mention of airport transfer in-house — A paid airport shuttle is available, but it's an extra cost and not included in the base rate.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite One Double Bed Sofa
- 1 King-size bed
- Coffee machine
- Heating
- Air conditioning
Superior Queen Room Sofa Bed
- 1 King-size bed
- Heating
- Air conditioning
Privilege Double Room
- 1 King-size bed
- Coffee machine
- Heating
- Air conditioning
Classic Twin Room
- 1 Single bed
- Heating
- Bathtub
- Air conditioning
Classic Double Room
- 1 King-size bed
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Wi-Fi
- Air conditioning
- Heating
- Lift
- No smoking on site
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Special diet menus
- Children's menu
- Coffee shop
Services
- 24-hour reception
- Express check-in/ -out
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Wellness & Leisure
- Fitness centre
- Leisure/ TV room
- Board games
- Hiking
- Cycling
Convenience
- Parking
- Electric vehicle charging station
- Paid airport shuttle
- Luggage storage
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 3,578 reviews
Booking.com · 9.2 · 3578 reviews
9.2Verified guest“This hotel is perfect for me – the staff are always friendly, I love the 24-hour reception, free Wi-Fi, and the cosy bar. They once helped me find a lost jewel during my first stay. Janusz gave me great recommendations last time. I'm coming back for the weekend!”
9.2Verified guest“Great staff, especially receptionist Greg. Thanks for the help.”
9.2Verified guest“Had a very pleasant business trip stay. The restaurant was excellent for lunch and dinner – we both had great dishes. Location couldn't be better, just a short walk from the bus stop, and the area felt modern.”
9.2Verified guest“Quick check-in and easy check-out.”
9.2Verified guest“I booked a room that had a comfortable bed, a small stocked fridge, air conditioning, and a kettle.”
9.2Verified guest“Impeccable cleanliness and very helpful hotel staff. Great location in a quiet area, close to everything and just steps from the metro. Good on-site parking at a reasonable price. Breakfast was plentiful and satisfying.”
04 — Location
Getting around Krakow
The property sits in Krakow.
Getting around: The hotel is about 500 metres from the Cracow Historical Palace Museum, and a bus stop is within walking distance for exploring further afield.
Pawia 18 B, Krakow, Lesser Poland, 31154, Poland
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 191 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site, and one guest noted it was reasonably priced. An electric vehicle charging station is also provided.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available.
Does the hotel offer an airport shuttle?
Yes, a paid airport shuttle is available.
The bottom line
Mercure Krakow Stare Miasto is a reliable 4-star choice for travellers who want to be close to Krakow's historic sights, with strong dining and service. It's especially suited to those who value location and convenience over the very lowest price.
9.2Based on 3,578 guest reviews and our own editorial check.
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